What should I share for a route test?+
Your destinations, approximate monthly minutes, peak concurrent calls, traffic type and CLI requirements. Codecs and platform details help the technical team define the test.
How do I compare route quality?+
Test on representative traffic and compare connected calls, ASR, ACD, PDD and the share of longer calls. Also check audio, caller ID presentation and route behaviour during busy periods.
Can you support contact-centre traffic?+
Canada offers and the prepared France and Belgium offers include contact-centre profiles. Acceptance, capacity and any traffic conditions must be confirmed for your specific route before activation.
Are all destinations and rates available immediately?+
The listed offers are a starting point. Availability, current rates, CLI profile, billing and capacity are confirmed during the commercial review. For another destination, include it in your request.